Nh Collection Mexico City Reforma Hotel | Mexico City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Liverpool 155, Zona Rosa, Mexico City, Mexico, 06600

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room

Max:

2 persons

230 sq. feet

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

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Premium Room

Max:

2 persons

240 sq. feet

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

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Superior Room

Max:

2 persons

295 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Mexico City 2.1 mi

Airports

Benito Juarez International (MEX) 6.5 mi

Lic. Adolfo Lopez Mateos International (TLC) 35.3 mi

Metro stations

Insurgentes700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

USD 10 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Business

Business center
Meeting/ Banquet facilities

Children

Cribs

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Liverpool 155, Zona Rosa, Mexico City, Mexico, 06600

Map view

Liverpool 155, Zona Rosa, Mexico City, Mexico, 06600

City landmarks

Museums

Museo Nacional de Antropologia

1.4 mi

Opera House

Palacio de Bellas Artes

1.7 mi

Bosque de Chapultepec I Secc

Chapultepec Castle

1.2 mi

Parks

Bosque de Chapultepec

1.6 mi

Eje Central Lázaro Cárdenas 2

Torre Latinoamericana

1.7 mi

Plaza de la Republica

Monument to the Revolution

1.1 mi

Stadiums

Arena Mexico

5300 ft

Mall

Reforma 222

2300 ft

Museums

Museo del Chocolate

3600 ft

Museums

Museo Casa de Carranza

3700 ft

Parks

Alameda Central

1.6 mi

Museums

Memory and Tolerance Museum

1.5 mi

Museums

Museo del Objeto del Objeto

3600 ft

Museums

Museo de Arte Popular

1.4 mi

Parks

Parque Mexico

1.2 mi

Gallery

Galeria Omr

2100 ft

Plaza Villa de Madrid

Fuente de Cibeles

2800 ft

Parks

Plaza Rio de Janeiro

2700 ft

Av. Alvaro Obregon Corner with Orizaba street

Street Art Chilango

2500 ft

Store

Sumesa

2800 ft

Museums

Museo de Cera de la Ciudad de Mexico

3200 ft

Store

Mercado Roma

4200 ft

Bosque de Chapultepec I Secc

Estela de Luz

4400 ft

Alvaro Obregon #99 Col. Roma esq- Orizaba Delegacion Cuauhtemoc

Casa Lamm Cultural Center

4000 ft

Church

Parroquia Verbo Encarnado y Sagrada Familia

2100 ft

Fountains

Diana the Huntress Fountain

2300 ft

Gallery

Museo Tamayo

1.3 mi

Monuments and Landmarks

Monumento a los Ninos Heroes

1.4 mi

Nearby

Paseo de la Reforma

The Angel of Independence

1900 ft

Mexico CityMexico

Zona Rosa

300 ft

Restaurants

Obvio by NH Collection Mexico City Reforma

100 ft

Calle Liverpool 155

Wingstop Mexico

200 ft

Calle Liverpool 149 Col. Juarez

WingStop Zona Rosa

100 ft

Calle Liverpool 149 Col. Juarez

Helado Obscuro Zona Rosa

200 ft

Calle Liverpool 158 Zona Rosa

Lagrange Churrascaria

200 ft

Calle Liverpool 155 Between Florencia and Amberes streets

Los Murales

200 ft

Calle Liverpool 152

Tezka

300 ft

Calle Amberes 78 Hotel Royal Zona Rosa

Sanborns Cafe

700 ft

Londres 149

Blah-Blah

800 ft

Eje Vial Eje 2 Poniente (Florencia) 44

Los Bisquets Bisquets de Obregon

700 ft

Londres 127 Plaza La Rosa

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

6.0

Location

8.0

Service

6.2

Dining

6.6

4/5 based on 1291 reviews

#58 of 463 hotels in Mexico City based on Tripadvisor

Tom

United States of America, March 2025

7.2/10

My stay at Nh Collection Mexico City Reforma was quite a mixed bag. While I appreciated the clean rooms and the prime location near attractions, I faced numerous issues that significantly marred my experience. The service felt disorganized, and the dining options left much to be desired.

Rooms

6.0

I had a clean room with a nice view of the Angel of Independence. Unfortunately, my experience was tainted by needing to change rooms due to plumbing issues, which the staff handled quickly but was still frustrating.

Service

5.0

The staff was generally friendly and helpful, but they were not very fluent in English, which led to some miscommunication. I had to notify them multiple times about issues, and while they were courteous, the overall service felt lacking in efficiency and follow-up.

Location

9.0

The location was fantastic, right in the center of many tourist attractions and close to Chapultepec. It was perfect for walking to various sights, which I really appreciated.

Dining

5.0

The dining experience was disappointing. there was a lack of variety at breakfast and I was frustrated to find out limited options had run out. The eggs were a highlight, but overall it didn't meet my expectations.

Facilities

5.0

Basic facilities were available, including room service and housekeeping. However, some details like the coffee machine at breakfast needed maintenance, and there were moments where I felt the amenities were not adequately stocked or looked after.

Richard

United States of America, March 2025

6.0/10

My stay at Nh Collection Mexico City Reforma was mixed, with some positives overshadowed by significant negatives. The location was fantastic, offering easy access to great restaurants and shops. However, the service was lackluster, with staff seemingly indifferent to my needs, and the overall condition of the hotel felt outdated and poorly maintained.

Rooms

5.0

The room was larger than I expected, but it lacked essential items like extra towels and toiletries. Maintenance issues included broken light switches and a cold room temperature that couldn't be adjusted. I also noticed dirty carpets and damaged walls in the corridors.

Service

5.0

The reception staff were often cold and unhelpful, providing little support when I faced issues like a lack of toiletries and housekeeping delays. I encountered long waits for room servicing and had to repeatedly remind them of my needs.

Location

7.0

The location is a bright spot; it’s right in the lively Zona Rosa, close to plenty of restaurants and shops within walking distance. It made exploring the city very convenient.

Dining

6.0

While I didn't have breakfast included, I found the dining options looked good, though I didn’t partake. The mention of a good variety in the menu was promising.

Facilities

5.0

The hotel offered standard facilities, but some key services were underwhelming, such as room service and cleaning that didn't adequately meet my expectations, especially considering the price I paid.

John

United States of America, February 2025

6.0/10

My stay at NH Collection Mexico City Reforma had its ups and downs. The location was fantastic and very walkable to many attractions, which I appreciated. However, I had some issues with room comfort and service, as the noise levels were quite bothersome and the staff's response to concerns was inconsistent. Overall, it was an okay experience, but not without its challenges.

Rooms

6.0

The room I stayed in was spacious, but I encountered issues with noise isolation. It felt somewhat worn and amenities were lacking, like proper towel quality and basic toiletries.

Service

5.0

While some staff members were friendly and helpful, there were moments when my requests seemed to take longer than expected, particularly regarding room maintenance issues.

Location

9.0

The hotel's location was a big plus! It was close to restaurants, shops, and key attractions, making it easy to explore the vibrant area.

Dining

7.0

The breakfast had a great variety, including fresh fruit juices and an omelette bar, but the quality of some hot options could have been better.

Facilities

6.0

The hotel offers decent facilities like a gym and a pool, but improvements are needed, particularly in the pool area which lacks ambiance and service.

Charles

United States of America, January 2025

5.8/10

I had a mixed experience at NH Collection Mexico City Reforma. The location was excellent for exploring the city, and the breakfast was definitely a highlight. However, the facilities felt a bit outdated, and there were some cleanliness issues in the corridors that left me wanting more from a premium hotel. Overall, I might consider coming back if the price was right.

Rooms

6.0

The room was cozy with comfortable beds and a nice view. However, I noticed some scuff marks on the furniture and walls, which made it feel less than pristine.

Service

7.0

The staff were friendly, especially in the breakfast area, but I felt they were overworked and often had little time for in-depth interactions.

Location

8.0

The location was quite good, close to many tourist spots, though the area could be noisy at times, especially in the evenings.

Dining

7.0

Breakfast was fantastic with a wide variety of options, but I found the dinner offerings lacking in quality and taste.

Facilities

6.0

The hotel had good amenities like room service and a rooftop pool, but the maintenance of common areas was subpar and could use improvement.

Jim

United States of America, October 2024

6.0/10

My stay at the NH Collection Mexico City Reforma was generally enjoyable. The hotel boasts a great location and friendly staff, which is definitely a plus. However, I did notice some issues with noise from the surrounding nightlife that impacted my comfort, particularly during my first few nights. Overall, it's a decent choice if you're looking to explore the area, but there are some areas for improvement.

Rooms

7.0

My room was clean and well-kept, though I did face some minor issues with the toilet clogging. The decorations were nice, and I particularly liked the smart TV and free high-speed wifi. However, my first night's stay was interrupted by noise from the nightclub next door, which led to a room change that made my experience better overall.

Service

9.0

The staff were genuinely friendly and helpful throughout my stay. Eric, in particular, was a standout, assisting with my bags and offering excellent local dining recommendations. The front desk was accommodating when I requested a room change due to noise issues, which I appreciated.

Location

7.0

Situated in Zona Rosa, the hotel's location is great for accessing a variety of bars and restaurants. However, the lively atmosphere can turn into a drawback, especially on weekends with loud music and mayhem on the streets. This might not be ideal if you're seeking a quieter experience.

Dining

8.0

I enjoyed the hotel’s breakfast buffet, which had a wide variety of options including a freshly cooked egg station, breads, and regional dishes. The service in the breakfast area was attentive, and I appreciated the chance to try different Mexican specialties during my stay.

Facilities

7.0

The hotel offers good amenities, including room service and a speakeasy bar that is well-regarded. However, I found some areas needing repairs and felt the housekeeping could be more thorough. Despite these hiccups, the facilities overall supported a pleasant stay.